Responsible Gambling Policy

We are committed to responsible gambling and to giving players clear ways to manage their activity. Player safety comes first: gambling should remain a choice you can control, not something that affects your finances or wellbeing. This page explains the steps you can take to keep play within limits and where to find support if you need it.

Our approach to player protection

We encourage you to decide how much time and money you are comfortable spending before you play. Check your account activity regularly and take a break when gambling stops feeling enjoyable. If you are concerned about your play, you can ask for an account break or self-exclusion.

Tools for controlling your activity

Limits and breaks work best when you set them in advance. Review the options available in your account and choose settings that reflect your circumstances, rather than changing your plans after a loss.

Deposit limits

You can set deposit limits to control how much you add to your account. A daily or weekly limit can help you stay within a budget you have chosen beforehand. If you need help finding or changing a limit, contact support through the site.

Loss limits

Set a maximum amount you are prepared to lose and stop when you reach it. If a loss-limit setting is available in your account, use it alongside your deposit limit. Do not increase your budget to recover money you have lost.

Time limits

Decide how long you intend to play before you begin. A timer on your device can remind you to stop, step away and check how much time has passed. If you find it difficult to stick to a time limit, consider taking an account break.

Account breaks and self-exclusion

A temporary break gives you time away from gambling. If you want to stop for longer, self-exclusion is available. Contact support or use the account settings available to you to ask about these options. Choose the option that gives you the space you need, and seek independent support if you are struggling to stop.

Signs it may be time to seek help

Watch for changes such as spending more than planned, hiding your gambling, playing to recover losses or finding it hard to stop. Gambling may also be a concern if it affects your sleep, relationships, work or ability to pay for essentials. You do not need to wait for a crisis before asking for help.

Practical ways to stay in control

Only spend money you can afford to lose. Keep gambling separate from essential expenses, avoid playing when upset or under pressure, and take regular breaks. Check your activity against the limits you set for yourself. If those limits no longer feel manageable, stop playing and speak to someone you trust.

Professional help and support

Independent support is available through organisations such as GamCare and GambleAware. They offer information and confidential help for people affected by gambling, including friends and family. GAMSTOP provides a separate self-exclusion service for participating online gambling operators. You can contact these organisations directly if you would prefer to speak to someone outside the site.